Privacy policy
Paper Dragon Post writes and mails custom story letters for kids. To do that, we need some information about your family. This page explains what we collect, why, and who else sees it.
What we collect
- From checkout: your name, email address, and the mailing address the letters go to. Payment is handled by Stripe. We never see or store your card number.
- From the story form: your child's first name, age, and pronouns, plus anything you choose to share for the story, such as a pet's name, siblings' first names, favorite things, and topics to avoid.
- From your Apprentice Quarters page: the story choice you tap each week, saved with your child's first name so the next letter can follow it.
We only collect information from parents and guardians. Kids can use their Apprentice Quarters page for puzzles and badges, but it never asks them for personal information. Puzzle answers and badges stay in your own browser. The only thing sent to us is the weekly story choice, together with the first name you already gave us.
How we use it
Only to write, print, and mail your letters, and to email you about your order. We don't sell it, rent it, or use it for advertising. We never put your home address or your child's school into a story.
Who else sees it
- Stripe processes payments.
- Cloudflare hosts this site and stores your story form answers and the weekly story choices.
- PostGrid prints and mails the letters, so it receives the letter and the mailing address.
- AI writing and illustration tools receive the story details from your form (first names, age, interests) to help draft the letters and pictures. They never receive your mailing address or payment details.
How long we keep it
We keep your story details while your season is running and for 12 months after, so a second season can pick up where the first left off. After that, we delete the story details. Order records needed for taxes are kept as long as the law requires.
Your choices
You can ask to see, correct, or delete what we hold about you or your child at any time. Email [email protected] and it will be handled within 30 days.
Changes
If this policy changes in a way that matters, we'll email current customers before it takes effect.